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Product Care

Product Care

MAINTENANCE & SAFETY PROCEDURES

These procedures are made to help you maintain and care for VOLTA Charger products. All VOLTA related warranties are only valid when following these guidelines to look after your VOLTA products.


DEBRIS

When referring to the word "Debris" in this document it's the remains of something broken down that may get stuck in or around the magnetic areas of VOLTA products


MAGNET

When referring to "Magnets" in this document they are placed both at the end and around the bottom of the VOLTA tips as well as the inside of the female part of the VOLTA connections.



SHORT CIRCUIT

When referring to a "Short Circuit" in this document it's an abnormal connection between two nodes of an electric circuit intended to be at different voltages. A common type of short circuit occurs when the positive and negative terminals of a battery are connected with a low-resistance conductor, like a wire. When there is a Short Circuit, it can result in HIGH TEMPERATURE  in the devices. Sometimes little sparks, burns and rusts (depending on the severity) and in larger electronics, it can cause a fire hazard.


VOLTA MAGNETIC CABLE

The VOLTA magnetic charging cables are made of military grade materials which makes them strong and last longer. On the end of each cable are magnetic pins which need to be properly looked after. Due to the female ends of the VOLTA cable being magnetic, they have the tendency of attracting metallic debris. Which can cause a short circuit when your cable is connected to a power source and is being used to charge a device. Other things that can cause a short circuit is the flow of conducting liquid like water into the pin area. Always make sure the pins are cleaned with a brush or anything that is soft and can easily clean the area out whenever you notice Debris building up in the area. Once in a while, you can always use methylated spirits or a nail cleaner and brush to remove specks of dirt, metals, debris and other such things from the pins. Keep in mind that debris only will build up in your VOLTA cable if you keep your cable in a dirty environment, if the environment that your VOLTA cable is stored or used in is clean then you will almost never have this issue.


VOLTA MAGNETIC TIPS

Volta tips are almost completely magnetic, so making sure they are cleaned of all debris will ensure the safety of your devices and the longevity of your VOLTA tips, Cables, and other products. If your tips are fixed into your devices permanently, the edges and the connection points are to be cleaned regularly, this can be done easily just by brushing your finger across it or using similar methods as stated above. VOLTA tips should also be removed and cleaned ones in a while to ensure optimal charging speeds.


VOLTA MAGNETIC ADAPTERS

Adapters can be seen as the pin end of the Volta Cable. Please care for your adapters in the same manner as your VOLTA cables and VOLTA tips. Also, remember these important rules: never use your cable or tips when wet, never put a conducting substance such as metal materials on the surface while connected to electricity and remember that excessive heat on the magnets can cause demagnetization.

If you have further questions in regards to this document or how to care for your VOLTA products, please contact our team at care@voltacharger.com  

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