VOLTA

Our products are compatible with a wide range of devices, including smartphones, tablets, laptops, and other USB enabled devices. For specific compatibility, please refer to the product specifications.

While our products are optimized for fast charging, the actual charging speed may vary based on the device's compatibility and power input specifications. Always ensure your device supports fast charging to take advantage of this feature.

Yes, Volta Charger products are designed with built-in safety features, including over-voltage and over-current protection, making them safe to use with a wide range of devices.

Yes, you can bring the VoltaGo Max power bank on airplanes. It is TSA-approved for air travel.

At Volta Charger, we stand behind the quality of our products and aim to provide reliable support to our customers. This warranty policy outlines your rights under our express warranty, in addition to the consumer guarantees provided by the Australian Consumer Law (ACL), which apply to all purchases.

• Cables & Accessories: 16 months from the date of purchase
• Power Banks & Chargers: 12 months from the date of purchase
• Covers manufacturing defects only (e.g., faulty materials or workmanship)

Applicable Products: Select USB-C magnetic cables (e.g., Volta 2.0, Volta XL, Volta Spark) purchased prior to January 1, 2023.

Coverage: Lifetime warranty for the reasonable lifespan of the product (typically 5–7 years for cables, depending on use), subject to terms.

Limitations: If replacement stock or materials are no longer available due to technological changes, warranty may be limited to alternative remedies.

We revised our lifetime warranty based on customer feedback and industry realities. As older products become obsolete and manufacturing materials are discontinued, the lifetime warranty becomes impractical. Our current 12- and 16-month warranties offer clear, dependable coverage.

• What’s Covered: Manufacturing defects only. Excludes accidental damage, wear and tear, misuse, or modifications.
• Remedies: Repair, replacement, or refund (at our discretion) within the warranty period, based on availability and issue type.
• Discontinued Products: If unavailable, we offer a comparable product at a minimum 30% discount or a repair if feasible.
• Process: Email care@voltacharger.com with proof of purchase and issue details/photos. We aim to respond within 2 business days and resolve claims within 5 business days.
• Exclusions: Damage due to misuse, improper handling, water exposure, or external impact may void the warranty.

This express warranty is in addition to your rights under the Australian Consumer Law (ACL). You may still be entitled to a remedy if your product fails to meet acceptable quality standards within a reasonable timeframe, even beyond the stated warranty period. For more details, please visit the official ACL website.

Reach out to our support team at care@voltacharger.com. We typically announce clearance sales before discontinuing any products, giving customers the opportunity to purchase before they’re retired. Thank you for choosing Volta Charger!

Volta Charger offers various shipping options, including expedited shipping in the U.S. (2-3 business days), express shipping in Australia (1-3 business days), and next business day delivery via Royal Mail in the UK. For more details on shipping times and methods for Canada and other international destinations, please visit our shipping policy page.

We accept returns within 30 days of purchase. Products must be in their original condition and packaging. To initiate a return, please contact our customer support team for instructions on the return process. Kindly note that we do not provide return labels, so the cost of the return shipping is covered by the customer.

Yes, Volta Charger products comply with airline travel regulations regarding battery and charging devices. However, we recommend checking specific airline policies, as they may vary.

The Volta Max cable is designed to eliminate the hassle of juggling multiple cables by offering 240W power delivery for fast charging, 6-in-1 magnetic connectivity to easily switch between devices, and high-speed USB 3.2 Gen 2 data transfers. Its 4K display support and Thunderbolt compatibility ensure seamless performance, whether you're transferring large files or connecting to external displays. With the Volta Max, you get a single cable that simplifies your tech setup and meets all your connectivity needs effortlessly.

To clean your Volta Charger products, use a soft, dry cloth to wipe down the exterior. Avoid using harsh chemicals or submerging the products in water. For optimal performance, store them in a cool, dry place when not in use.