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FAQ New

  • What makes VOLTA better than all other magnetic cables/adapt in the market?
  • We are not claiming that we invented this technology, based on the mixed reactions of the magnetic cables users and because of the experiences we've attained from our previous manufactured mobile phones charging accessories and a very good relationship with our partners in Asia, we believed we could make a high quality magnetic cables that can actually last.
    VOLTA features 2 perfectly aligned, N52-grade Neodymium reversible magnets in 360° orientation – at both ends – means immediate, powerful connection in an instant. We also designed the VOLTA cable to provide hassle free charging for all Lightning and MicroUSB devices, because VOLTA features cross-device compatibility. 1 cable for every device you own.

    We will let you be the judge below is a YouTube review made by one of our prototype testers:
    https://www.youtube.com/watch?v=AShmPdYYLiE
  • How strong is the VOLTA magnetic connection, between cable and connector?
  • We used the world strongest magnetism (2x N52 Neodymium magnet, one on both end). VOLTA was designed to be strongest magnetic cable on the market, strong enough to lift your iPad!

    We'll let you be the judge, check out a video sent to us from one of our customers:
    https://www.youtube.com/watch?v=kJ7QqGRQxTY
  • Is the VOLTA cable MFI?? Unoriginal cables don't work with Apple products!
  • VOLTA works and syncs perfectly all with Apple products, supports tethering and syncs effortlessly with iTunes, because of the imbedded smart ships in the VOLTA.

    We will let you be the judge, check out the short video below:
    1) Apple: https://www.youtube.com/watch?v=GNiopeSbxI0.
    2) Android: https://www.youtube.com/watch?v=qIcqIxRSLt8
  • What is in a VOLTA single pack?
  • VOLTA single pack consists 1x VOLTA magnetic cable + 2x connector tips (Micro USB + Lightning).
  • Will VOLTA affect the charging speed of my device?
  • VOLTA will not alter the charging speed of any device and it can handle any charging speed of any device (adapter). 
  • How will my order be shipped?
  • All orders will be shipped with tracking number and will delivered in most cases by local national postal service. 
  • Can I plug VOLTA into my computer, laptop, car charger or power bank?
  • Absolutely YES, VOLTA is compatible with everything, your existing USB cable is, so VOLTA will work with your devices that are USB compatible.
  • What is the length of VOLTA?
  • VOLTA comes in 4 different dimensions (0.5m, 1m, 2m and 3m).
  • What are the available colors of VOLTA?
  • VOLTA comes in 4 different colors (Black, Gold, Silver and Rose Gold).
  • Is it easy to remove the connector tip from the phone charging port?
  • The connector tip will stay perfectly steady in your phone port, from any general day to day usage, even if your phone dropped and you will be able remove the connector tip easily with your finger nail whenever you have a need to do so.
  • Does VOLTA support higher amperage and voltage charging? 5.1 volts, 2.1 volts for iPad? 
  • Yes VOLTA supports all of the higher amperage and voltage charging.
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We ship ABSOLUTELY EVERYWHERE!
Our standard shipping cost is just US$6.99.
We offer a LIFETIME warranty on all VOLTA cables and we'll send you replacements for any/all defective cable(s) upon showing proof of purchase of the defective cable. All we ask is that you pay the handling & shipping fees on the replacement. We truly believe we have made the strongest and best magnetic cable in the world and we want to make sure we back that up with a risk-free lifetime guarantee. If you don’t have a positive experience for ANY reason, we'll do whatever it takes to make sure you're 100% satisfied with your purchase. Buying items online can be a daunting task and we want you to realize that there is absolutely ZERO risk in buying a VOLTA product and trying it out.
We offer FREE PRIORITY SHIPPING WORLDWIDE on all orders above US $60. Flat standard shipping rate: US $6.99 for orders below US $60 - Shipments that are not delivered due to providing the wrong address or phone number. The customer is then responsible for product restocking, handling fees and shipping charges (the return and the second delivery attempt). Standard shipping takes between 7 to 14 days for delivery, while express shipping takes between 3 to 5 days for delivery. If you need any help with this, you can contact our Customer Happiness team on Messenger or via our contact page. VoltaCharge Pty Ltd reserves the right to update its shipping policy at its sole discretion without prior notice.
There are many reasons as to why our cable is superior to others. Some of those reasons are based on the amazing reactions people have towards the VOLTA magnetic cable (hence why we have 100+ 5/5 star rated reviews). Also every great product has a great manufacture behind it and we have had very long standing relationship with our partners in Asia. Who constantly ensure the production quality of every VOLTA cable is of the highest standard. On the design aspect of things, VOLTA features 2 perfectly aligned N52-grade Neodymium reversible magnets in a 360° orientation – at both ends – which means immediate, powerful connection, instantly! We also designed the VOLTA cable to provide hassle-free charging for all your USB Type C (Android/Universal), Lightning (Apple) and Micro USB (Android/Universal) devices. This means just 1 VOLTA cable will connect you to every device you own. On top of all that we also offer LIFETIME WARRANTY on all VOLTA Products! We invite you to view our Facebook reviews and our Youtube channel so you can see what others are saying about VOLTA.
The VOLTA cable works and syncs perfectly with all Apple products. It also supports tethering and syncs effortlessly with iTunes. This is due to the embedded smart chips inside the VOLTA charger.
A VOLTA single pack consists of x1 VOLTA magnetic cable + x2 connector tips (Micro USB or Lightning or Type C) and a single cable can be used interchangeably with all the 3 tips, so one VOLTA cable would power an iPhone, All Android devices, and all USB C device.
VOLTA will not alter the charging speed of any device. It can, however, handle any charging speed of any device (adapter).
All orders will be shipped with tracking number(s) and will be delivered in most cases by your local or national postal service.
Absolutely YES! The VOLTA Charger is compatible with everything that your existing USB cable is. This means The VOLTA Cable will work with all your devices that are USB compatible.
The connector tip will stay perfectly steady in your device's port for any general day to day usage. Even if you drop your phone, you will be able to remove the connector tip easily by using just your fingernails. If you don't have fingernails each VOLTA pack does come with a small device that enable you to pull out the tip with ease.
Yes VOLTA supports all of the higher amperage and voltage charging.
We accept credit & debit cards via Stripe, we also accept Apple Pay and PayPal. Be sure to review the total amount before proceeding.
We'll replace the same VOLTA cable between 1-2 times, depending on the cause of the damage.
We have tested this by putting the device in water for 30min. After taking it out the device still functioned along with the tip being fully intact. Although it's possible that water under unusual circumstance can be trapped within the tip causing corrosion never the less this shouldn't affect the device's ability to be waterproof/resistant.
Quick Charge is Qualcomm standard, Fast Charge from Sony, Dash Charge from OnePlus, Apple uses the term Fast Charge as well and Google uses Rapid Charge sometimes for their Pixel lines. It's amps >2A and volts >5V. Quick charge 3.0 for example negotiate between the device and charger to get an optimal charging speed without over heating the battery. If you don't have a proper QC3.0 cable or charger, you can destroy your device. Or if you have an old charger or cable, you can charge really slow. If you charge over night and keep it charged constantly, it wouldn't affect you to get a QC3.0, if your device even supports it. You can damage your device by over charging with QC or others, because it really heats up the battery, and battery's don't like heat. In addition, most modern chargers that are not quick charge are 5V 1.5A. NOTE: QC 3.0 cables only charge when facing up.
The VOLTA cable supports ALL devices with Qualcomm’s Quick Charge 3.0 & fast charge! For all android, apple and USB C devices. It does not however support dash charge.
Yes The VOLTA Charger not only charges but also can transfer data via USB 2.0
Sorry no it does not, but it will charge normally for the device, just not dash charge. It's not possible for any cable to offer quick charge & fast charge along with dash charge because dash charge is a completely different system and you can't mix the two. This is something that we may look into getting done in the near future with a separate cable for dash charger users. Until then our cables currently support quick charge 2.0 & 3.0 along with fast charging. If you wish to stay updated please do follow us on any of our social platforms or signup to our newsletter!
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