About a month ago, Nintendo released a statement saying;
"At Nintendo, we take great pride in creating quality products and we are continuously making improvements to them. We are aware of recent reports that some Joy-Con controllers are not responding correctly. We want our customers to have fun with Nintendo Switch, and if anything falls short of this goal we always encourage them to visit http://support.nintendo.com so we can help."
Reportedly, this statement came in a few days after a lawsuit concerning the same controller issue had been filed against the Japanese company. Chimicles Shwartz Kriner & Donaldson-Smith, the law firm filing the suit claimed Nintendo went ahead with marketing and sales of the Switch and Joy-Con controllers even when they were aware of the issues it had.
According to Nintendo, no customer would be charged for the Joy-Con "Drift" repair. For those who have been billed, they have been promised a refund. Also, in a leaked memo received by Vice, Nintendo instructed its customer service representatives not to request for proof of purchase or warranty status from any customer who complains about the "drifting" problem.
Although all through these, Nintendo is yet to say outrightly that there is an issue with their controller. Instead, they claimed they are aware of rising reports and they are attending to the situation quickly to ensure their customers are always happy.
There have been reactions from users of the Controllers and gaming enthusiasts. Did you experience the Joy-Con Drift issue, or you know someone who did? Have you gotten your repair for free or have you received your refund? We would like to know. Kindly drop a comment below.