How much is shipping?
Shipping is a flat rate of AU$9.99 for standard shipping, express and expedited shipping is based on location and weight (please go through the checkout process to find exact pricing for these options). And all orders over AU$100 comer with FREE standard shipping!
How long do orders take to be dispatched?
Shipping estimation times do not include weekends, public holidays and the number of days the package spends within customs in your country.
Orders take up 24hrs before they are dispatched from the point you purchase them on weekdays and they do not dispatch over weekends. Also note that dispatch may take a longer time during major sales periods and that the time zone of our global dispatch centre is Brisbane Local Time, Australia.
Please note that all Express and Expedited shipping will be dispatched and shipped out ASAP (less then 24hr dispatch). Once the order has been processed it is too late for us to make any changes. Due to the necessity of us needing to ship these out as quick as possible there is only a very short window where you can possible make changes but in most cases we will not see it in time so please make sure you're 100% sure with your order when it comes to Express and Expedited shipping options.
Express and Expedited orders can't be dispatched over weekend but will be sent out first thing Monday mornings if they miss the dispatch window for Friday afternoon.
How long are delivery times?
Delivery times vary depending on what option you choose (Standard shipping, Expedited USA service or Express) but generally speaking you can expect standard international deliveries to take between 7-12 business days, DHL Express 2-3 business days, Local Australia standard 3-7 business days, Local Australian Express 2-3 business days and Expedited USA shipping 3-7 business days. Again these times do not include the above mentioned exemptions.
*For further information on Shipping please visit our shipping page clicking Help on the top menu bar then selecting the "Shipping" tab.